Maintenance and Support

DMI provides a comprehensive service and is committed to offering a high level of ongoing support and maintenance once a system is installed for our clients.

A correctly installed system should continues to operate efficiently all year round. DMI support you – our most valuable asset – 365 days a year, 24 hours a day. With a preventative maintenance plan and a guarantee that we have professionally installed state-of-the-art, compliant technologies, your system will be operating effectively – working to ensure your safety and security.

DMI can maintain multiple systems types and manufacturers on new and existing systems with bespoke maintenance packages to suit each individual client’s needs.

We have a proven track record of seamless systems takeovers across our client base due to the expertise of our operational staff.

 

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We operate a fully electronic software package with our engineers utilising the most up to date handheld technology systems.  This allows for LIVE updates of works progression via auto emailing of works sheets to our clients designated contact.  The system also benefits from a web based password protected portal where our clients can review all recorded works either in progress and also historical, all engineering report documentation can be retrospectively be downloaded to review each systems PPM compliance.

Our maintenance benefits include:

  • Detailed inspections to ISO 9000 standards
  • Compliance with the latest legislation
  • System reliability and stability
  • Prompt repair and problem solving
  • Round-The-Clock Emergency Response
  • Peace of mind…

For more information, or to request a callback, please use our Contact Form.

Email: info@dmifireandsecurity.com or Call: 0800 955 1333